Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Updates
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
